Ensure the Safety of Your Lone Workers

with Automated Check Calls System

Comply with your lone worker’s personal safety and security commitments and

monitor large workforces remotely without stretching your budgets.

The Need for

Automated Check Calls Management

The safety of lone workers is of paramount importance, particularly in the security industry. Employees working alone in high-risk environments are exposed to unexpected injuries, accidents, or violence. The only way businesses can monitor their lone workers is by maintaining seamless communication. Check calls are one of the widely used methods for lone worker monitoring  and ensure their safety. Before automation, managers and supervisors had to make check calls manually to their lone employees at predetermined intervals. Unlike the expensive, less efficient, and time-consuming process of manual check calls, automated check calls management systems eliminate the possibility of human error and enable employers to ensure the safety of a large number of lone workers.

These high-tech lone worker safety solutions help employers: 

Monitor a large number of lone workers remotely;

Save their precious time and resources;

Take timely actions if an employee is in trouble;

Access lone workers’ location to ensure their safety;

Improve overall team performance and increase organizational productivity.

Smart Workforce: A Reliable Check

Calls Management Software

Smart Workforce is a fully-automated and reliable lone worker solution  and ensure they are safe and secure without disrupting the workday routine. It makes automated check calls to employees working in high-risk environments alone to confirm their availability, verify their onsite location, and record check-ins and check-outs. This way, it allows managers to underpin the lone worker health and safety commitments and ensure their employees’ safety.
The software has various exclusive features such as:

Automatic Logging

A fully automatic system that makes

outbound calls to lone workers as

well as receives inbound calls to

ensure their safety.

Customizable

Set check calls frequency and customized

schedules as per your business

requirements to adjust time

intervals for check calls.

IVR & GPS-enabled

An IVR-enabled system that makes

automated phone calls to access

lone workers’ GPS location and

make sure they are safe.

How Does Check Call Management Work?

Check calls management is an automated system for lone worker monitoring service to ensure they are safe and secure. Smart Workforce check call management is powered with an intelligent IVR system and GPS technology that allows managers to access details about their lone workers’ location and shift timings through automated check calls.
Here’s how it works:

Outbound Calls

Shift Confirmation

The system makes a check call to the worker at predefined time before the shift starts for shift confirmation through the shift ID and alerts the admin if the check call is missed.

Onsite Confirmation

Depending on the frequency set by the admin, the system makes a series of check calls at regular intervals to access the worker’s location. An alarm is triggered if the worker misses the check call.

Clock-in Confirmation

If the worker has not clocked at predefined time after the shift has started, the system makes a check call to confirm the worker has reached the site and started working.

Clock-out Confirmation

If the worker has not clocked out at predefined time after the shift has ended, the system makes a check call to verify the worker has completed the shift and left the service area.

Inbound Calls

Check calls management is an automated system of monitoring lone workers remotely to ensure they are safe and secure. Smart Workforce check call management is powered with an intelligent IVR system and GPS technology that allows managers to access details about their lone workers’ location and shift timings through automated check calls.
Here’s how it works:

Onsite Confirmation

The worker can make a series of check calls to the system at predetermined intervals to ensure he/she is present onsite and working safely.

Check-in Confirmation

The worker can make a call to the system through Smart Workforce mobile app or phone to verify he/she has clocked-in when the shift starts.

Check-out Confirmation

The worker can make a call to the system through Smart Workforce mobile app or phone to verify he/she has clocked out after the shift has ended.

Take Care of Your Lone Workers with Smart Workforce

Smart Workforce is an all-inclusive workforce management solution that offers exclusive features like automated check calls management at an unbeatable price of just $2/user per month. With Smart Workforce, you can effectively monitor your large workforces and ensure the safety of your lone workers efficiently and reliably.

With Smart Workforce, organizations can enjoy the following benefits:

Reduce expenses required to manage large workforces

Confirm workers’ availability at predefined times before the shift starts

Verify lone workers identify through a shift ID

Increase control room efficiency by automating staff management process

Ensure workers’ safety to the fullest extent with an automated solution

Eliminate the possibility of human error and manual processing

Keep a record of check calls missed in the form of electronic timesheets

Communicate with lone employees seamlessly with automation

Have any questions? Get in touch with us for all your product-related queries or information and automate your HR operations today with Smart Workforce.