Ensure the Safety of Your Lone Workers
with Automated Check Calls System
Comply with your lone worker’s personal safety and security commitments and
monitor large workforces remotely without stretching your budgets.
The Need for
Automated Check Calls Management
The safety of lone workers is of paramount importance, particularly in the security industry. Employees working alone in high-risk environments are exposed to unexpected injuries, accidents, or violence. The only way businesses can monitor their lone workers is by maintaining seamless communication. Check calls are one of the widely used methods for lone worker monitoring and ensure their safety. Before automation, managers and supervisors had to make check calls manually to their lone employees at predetermined intervals. Unlike the expensive, less efficient, and time-consuming process of manual check calls, automated check calls management systems eliminate the possibility of human error and enable employers to ensure the safety of a large number of lone workers.
These high-tech lone worker safety solutions help employers:
Monitor a large number of lone workers remotely;
Save their precious time and resources;
Take timely actions if an employee is in trouble;
Access lone workers’ location to ensure their safety;
Improve overall team performance and increase organizational productivity.
Smart Workforce: A Reliable Check
Calls Management Software
Smart Workforce is a fully-automated and reliable lone worker solution and ensure they are safe and secure without disrupting the workday routine. It makes automated check calls to employees working in high-risk environments alone to confirm their availability, verify their onsite location, and record check-ins and check-outs. This way, it allows managers to underpin the lone worker health and safety commitments and ensure their employees’ safety.
The software has various exclusive features such as:
Automatic Logging
A fully automatic system that makes
outbound calls to lone workers as
well as receives inbound calls to
ensure their safety.
Customizable
Set check calls frequency and customized
schedules as per your business
requirements to adjust time
intervals for check calls.
IVR & GPS-enabled
An IVR-enabled system that makes
automated phone calls to access
lone workers’ GPS location and
make sure they are safe.
How Does Check Call Management Work?
Check calls management is an automated system for lone worker monitoring service to ensure they are safe and secure. Smart Workforce check call management is powered with an intelligent IVR system and GPS technology that allows managers to access details about their lone workers’ location and shift timings through automated check calls.
Here’s how it works:
Outbound Calls
Shift Confirmation
The system makes a check call to the worker at predefined time before the shift starts for shift confirmation through the shift ID and alerts the admin if the check call is missed.
Onsite Confirmation
Depending on the frequency set by the admin, the system makes a series of check calls at regular intervals to access the worker’s location. An alarm is triggered if the worker misses the check call.
Clock-in Confirmation
If the worker has not clocked at predefined time after the shift has started, the system makes a check call to confirm the worker has reached the site and started working.
Clock-out Confirmation
If the worker has not clocked out at predefined time after the shift has ended, the system makes a check call to verify the worker has completed the shift and left the service area.
Inbound Calls
Check calls management is an automated system of monitoring lone workers remotely to ensure they are safe and secure. Smart Workforce check call management is powered with an intelligent IVR system and GPS technology that allows managers to access details about their lone workers’ location and shift timings through automated check calls.
Here’s how it works:
Onsite Confirmation
The worker can make a series of check calls to the system at predetermined intervals to ensure he/she is present onsite and working safely.
Check-in Confirmation
The worker can make a call to the system through Smart Workforce mobile app or phone to verify he/she has clocked-in when the shift starts.
Check-out Confirmation
The worker can make a call to the system through Smart Workforce mobile app or phone to verify he/she has clocked out after the shift has ended.
Take Care of Your Lone Workers with Smart Workforce
Smart Workforce is an all-inclusive workforce management solution that offers exclusive features like automated check calls management at an unbeatable price of just $2/user per month. With Smart Workforce, you can effectively monitor your large workforces and ensure the safety of your lone workers efficiently and reliably.
With Smart Workforce, organizations can enjoy the following benefits:
Reduce expenses required to manage large workforces
Confirm workers’ availability at predefined times before the shift starts
Verify lone workers identify through a shift ID
Increase control room efficiency by automating staff management process
Ensure workers’ safety to the fullest extent with an automated solution
Eliminate the possibility of human error and manual processing
Keep a record of check calls missed in the form of electronic timesheets
Communicate with lone employees seamlessly with automation
Have any questions? Get in touch with us for all your product-related queries or information and automate your HR operations today with Smart Workforce.