What Went Wrong? 7 Surprising Reasons a Background Check Didn’t Pass

Jul 3, 2025 | Background Checks

It’s not always what you think—sometimes, what’s lurking in your background check can catch even the best candidates off guard.

The interview went well; the verbal offer was given; you were even planning what you would wear on day one. Out of nowhere comes the call: your background check did not go through. Suddenly, the dream job just slipped away. Then you wonder, what went wrong? 

Failures in background checks can be a very frustrating and confusing experience. Often, the candidates themselves would have no clue about the red flags that caused their disqualification. But here is something amazing: not every failed check comes from a criminal record.  

In fact, some of the most common reasons for background check failures are rather trivial and can be fixed with time and effort. 

In this blog, we’ll explore the seven unusual reasons why a background check failed, a good explanation of what goes into failing a background check, and offer helpful information that can assist you in getting past that bad check. 

What is a Background Check?

Background check is the process of verification carried out by employers for the purpose of analysing the past of the applicants to determine their fitness for the job or otherwise.  

The checks are usually carried out to include criminal record, employment history, educational background, credit history (in some types of jobs), and even social media. In carrying out the background checks, the aim is to determine if the individual is trustworthy and capable without exposing the organization or its clients to danger. 

An organization that undertakes in-depth background checks can expect to make informed hiring decisions in a secure environment of their making. The other side also requires an organization to focus on maintaining its good name. 

What is a Failed Background Check?

Failed background check is a term used when the background check of an applicant reveals inconsistencies with an employer’s job policy or requirements. They can be criminal records, falsification of work or educational history, poor credit (for finance jobs), or inconsistency of the information provided.  

For some employees, even slight inconsistency or outdated information will lead to a failed check, especially for highly regulated fields like security or healthcare. 

A failed background check, although not necessarily leading to immediate disqualification, most often leads to reconsideration of the job offer or additional investigation. 

7 Reasons Why a Background Check Failed

 Now, let’s discuss what can cause you to fail a background check:

1. Incorrect or Incomplete Information

It might sound small; however, anything from a misspelled name to an old address or a wrong date of birth may trigger your file. Since all background checkers rely upon third-party sources, what was fed into the software may not match your records, which will slow or even stop the process from going any further. 

How to fix it:

Check everything against your ID. The name, the designation of position, dates of employment, and the contact information on your resume and application should match exactly with your government-issued ID or any other documentation.

2. Criminal Records

This is one of the points people fear the most when it comes to background checks. Not all criminal conduct is regarded as an automatic disqualification. Failure to disclose a conviction, a recent charge, or a violent crime can serve as a red flag. 

What many people do not realize is that petty offenses, such as shoplifting a long time ago, may also be made known, depending on the law in effect in the area and the employer’s screening policy. 

How to fix it: 

If you have had a run-in with the law, it is better to be frank about it. Some companies appreciate both sides of the story and make judgments accordingly. In some jurisdictions, you can petition to have your records expunged or sealed. Thus, excluding them from general scrutiny in most employment screenings. 

3. Employment History Discrepancies

Three years of employment with a company, while, in truth, it was eighteen months? That’s a huge red flag. Altering job titles or omitting short-term positions may seem like innocent “little white lies” to the candidate, but employers appreciate any inconsistency as a sign of dishonesty. 

Even innocent mistakes on the employer’s part, such as a wrong month being stated in your timeline, may trigger confusion during verification. 

How to fix it: 

Maintain a positive attitude and be totally honest about your employment history. Seek verification from your tax records or LinkedIn records for answering the days you are uncertain. If a time gap comes up, break that down proactively. The reason behind this is that it is more of a speak-up matter than a perfect one.

4. Bad Credit History

Not every position checks your credit report, but for banking positions, finance jobs, and executive management roles, this is frequently a step in the process. Falling into a category of excessive debt, bankruptcy, or late payments will plausibly put concern marks on your financial reliability and trustworthiness. 

How to fix it: 
Review your credit report (free annually in most countries) and address the score. If hard times were brought about by life circumstances (such as medical expenses), have a professional explanation ready for the circumstance. 

5. Social Media Red Flags

Yes, your posts, tweets, and even that crazy party photo from 2018 can haunt you. Employers are also aggressively looking for evidence of rudeness, discriminatory views, or bad judgment in public social networking sites. 

How to fix it: 

Before you apply, clean up your life online. Offload anything you shouldn’t be sharing, tighten up your privacy controls with caution, and consider what your online life reveals about you. 

A good rule of thumb: if you wouldn’t want a future boss to see it, don’t put it up.

6. Inadequate Reference Checks

Even with a perfect resume, negative comments from a past boss or co-worker may be enough to ruin your opportunity. Employers will most likely consider references as current feedback on your dependability, teamwork, and integrity. 

How to fix it: 

Select references carefully—preferably individuals who will be able to recommend your availability, work ethic, and integrity. Always ask permission first and inform them of the job you are applying for so they will be ready to do you credit.

7. Issues With Education or Certifications

Holding yourself out as having a degree you didn’t finish or claiming a certification you never received might be tempting—but it’s among the most frequent methods people flunk background checks. Most employers check on your education and licenses, particularly for professional positions. 

How to fix it: 

Be honest. If you participated in a program but did not graduate, word it correctly (e.g., “Completed coursework toward BA in Psychology, 2019”). Never inflate qualifications; the truth is always revealed. 

What to Do If You’ve Failed a Background Check

If you’ve failed a background check, panic isn’t an option. Here are a few things you must know about how to clear a bad background check: 

Ask for a Copy of the Report – According to the Fair Credit Reporting Act (FCRA) in the United States or the GDPR in the United Kingdom, you can request your report to be reviewed. 

Challenge Inaccuracies – If there is inaccurate or outdated information, reach out to the screening firm and ask that it be corrected. 

Talk to the Employer – Describe the problem professionally and give background. In most instances, they will be willing to reconsider. 

Prepare for Future Checks – Have documentation readily available and think about writing a brief explanation for any known problem areas (e.g., a past conviction or work gap). 

If you want to get rid of a bad background check, it begins with an understanding of what’s in your file and acting proactively to clean it up. Honesty, self-knowledge, and responsibility work wonders in this regard. 

Final Thoughts

A failed background check doesn’t always mean your career aspirations are over. Most of the reasons why people fail can be avoided—and even if they can’t, these often can be overcome with a little strategy. 

Keep in mind, employers aren’t always searching for perfection. They’re looking for individuals they can trust. And trust begins with honesty. 

So, if you’ve been caught flat-footed by a background check failure, take a deep breath. Learn from the experience. Repair what you can. And when the next chance rolls around, you’ll be prepared. 

Need assistance streamlining your background checks or BS7858 vetting within the UK security industry?

Discover Smart Workforce, your trusted partner in smooth and secure staff vetting.ook a free demo today.

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