Time Off in Lieu in the UK: A Complete Guide for Employers

Oct 10, 2025 | Workforce Management

Flexibility is the key to today’s fast-moving workplace. Although overtime pay has historically been the go-to fix for additional hours, many contemporary companies and employees are looking for more flexible substitutes.

Time Off in Lieu (TOIL) is a flexible plan getting popularity, but it usually raises legal standing and pragmatic application questions.

For UK employers, knowing TOIL is about putting in place a system that meets demanding working time rules, raises employee morale, and controls expenses efficiently rather than just about providing a fashionable perk.

This blog highlights time off in lieu, equipping you with all you need to know to legally and effectively handle it within your company.

What is Time Off in Lieu

Often known as TOIL, time off in lieu is an agreement where an employee works more hours yet gets time off instead of extra salary for them. For those hours, paid time off is given later. Basically, they are saving the overtime hours to employ for holidays.

In the United Kingdom, TOIL is not a legal entitlement, so it is very important to grasp that.

Employers are not required to provide it by any statute. Rather, it is a voluntary, contractually based arrangement between you and your staff. Once negotiated and written into the employment contract, though, it turns into a binding clause that must be respected.

The Legal Framework

Although time off in lieu itself isn’t a legal obligation, it works strictly inside the framework of the Working Time Regulations 1998 of the UK. Neglecting these might have severe legal and financial effects.

  • The 48-Hour Week: The rules say that workers cannot work more than 48 hours per week unless they have specifically opted out in writing. TOIL does not supersede this. You must make sure that an employee’s total hours, including those being stored for time off in lieu, do not often exceed this limit.
  • Rest Breaks: If they work more than six hours a day, employees are entitled to a 20-minute rest break and 11 hours of continuous rest between working days. Poorly run TOIL systems must not violate these basic rights.
  • National Minimum Wage (NMW): NMW is an important consideration. When establishing an employee’s average hourly rate for NMW purposes, you must include all hours worked where the employee is being paid. However, hours worked in exchange for TOIL to be taken at a future date are NOT included as hours worked for pay purposes in that reference period. You need to be careful to ensure that the paid hours alone do not pull the average hourly pay rate below the NMW.

TOIL vs Overtime Pay: Which Is Right for Your Business?

Choosing between TOIL and overtime pay depends on your company’s culture, workflow, and financial model.

Feature Time Off in Lieu (TOIL) Overtime Pay 
Cost No immediate cash cost; defers the cost to cover for absence later. Immediate direct cost to the payroll. 
Employee Preference Often valued by staff seeking greater flexibility and work-life balance. Typically preferred by those seeking immediate financial reward. 
Best For Project-based work, busy periods followed by quieter patches, and salaried staff. Roles with consistent overtime, hourly-paid staff, where cover is always needed. 
Administration Requires robust tracking and management of “time banks.” Simpler payroll processing. 

Implementing a Fair and Compliant TOIL Policy

Clarity and consistency form the basis of a good TOIL system. Here is how to construct one:

  1. Compose a Formal, Written Policy: This is non-negotiable. To prevent excess accrual, your policy should explicitly specify eligibility, authorization procedures, accrual rates, expiration dates, and caps.
  2. Invest in Reliable Tracking: Go beyond flawed spreadsheets and invest in dependable tracking. Use dedicated workforce management software that offers open logging and approval of hours. Therefore, establishing a single source of truth for both managers and staff.
  3. Train Your Managers: Make certain they are well familiar with the policy. They are the gatekeepers, charged with pre-approving overtime, team capacity management, and system misuse prevention.
  4. Define a Clear Request and Approval Workflow: Set up a regular method for staff members to seek to utilize their earned time. This covers mandated notice periods as well as how contradictory requests are handled. Thus, guaranteeing fairness and operating continuity.
  5. Promote a Healthy Culture: Encourage a healthy culture by actively resisting one where employees feel forced to work exorbitant hours to accumulate TOIL, which causes burnout. Not for exploitation, the system should be a tool for flexibility and recognition.

Possible Risks and How to Prevent Them

The Build-Up of Large TOIL Balances: The rise of great time off in lieu balances generates a major liability on your books and could cause operational disturbance if many employees take time off together.

Solution: Establish a tight expiry date and motivate personnel to use their time often.

Disputes Over Hours Worked: Disagreements on hours worked result from the absence of exact records.

Solution: Log hours using a digital system that demands manager approval.

Breaching Working Time Regulations: Breaching Working Time Regulations occurs when an employer fails to comply with legal requirements such as the 48-hour weekly limit, insufficient rest breaks, or improper night work protections, risking tribunals and fines.

Solution: For breaking working time rules, always include giving employees rest top priority, examining working hours, and making sure opt-outs are available where needed.

Final Thoughts

For developing a contemporary, flexible office that draws and keeps the best talent, time off in lieu can be a strong instrument. Still, one shouldn’t treat it as an easy choice. Its success depends on a well-designed policy, honest workforce management, and relentless adherence to the general framework of UK employment law.

Time off in lieu is a win-win when used properly: employees have more command over their time, and companies can handle workloads flexibly without any upfront financial expense. If executed incorrectly, legal risk, misunderstanding, and bitterness result.

 

Frequently Asked Questions

 

Can an employee demand to be paid for overtime instead of taking TOIL?

Unless the contract guarantees payment for overtime, no. the arrangement exists solely within the agreements made in the employment contract. If the contract states TOIL is the way to compensate overtime, that is what you must follow. Again, you cannot change any existing arrangement without consulting and reaching an agreement with the employee.

What happens to unused TOIL when an employee leaves the company?

This is an important area. In contrast to a statutory holiday, there are no automatic legal rights to be paid for TOIL at the termination of employment. Rather, the right to TOIL paid or otherwise is based entirely on what has been written in the employment contract. If there is no written contract regarding the employee’s right to get paid for unused TOIL, you may not be able to enforce it. It is best practice to make it clear in your policy that if TOIL remains accrued, you will pay the employee the standard basic rate of pay accrued until their departure.

Can we force an employee to take their TOIL at a time that suits the business?

Yes, but with reasonable notice and consideration. Like annual leave, you can dictate when TOIL is taken, provided you give notice that is at least twice the length of the leave period (e.g., two weeks’ notice for one week of TOIL). However, a collaborative approach is always recommended to maintain good employee relations.

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