Technology and Computer Ethics in Workplace

Jul 18, 2024 | Workplace Management

Technology promised us a sleek, efficient future of work. Instead, it handed us a digital leash—one that buzzes with emails at midnight, tracks our every keystroke, and blurs the lines between the office and our living rooms so completely that “logging off” feels like a radical act. What was meant to liberate productivity has, for many, become a source of constant anxiety and ethical conflict in the modern workplace.

This isn’t about resisting progress. It’s about confronting its shadow side. While technology delivers undeniable benefits, its unchecked use raises profound questions:

  • When does smart management become surveillance? 
  • Does 24/7 connectivity equate to commitment, or is it a fast track to burnout? 

We’re discovering a new frontier where the tools designed to empower us can also undermine our privacy, autonomy, and fundamental right to rest.

In this blog, we’ll move beyond the hype to examine the real, human challenges at the intersection of technology and ethics.

So, let’s start: 

Why Ethics in Workplace? 

There has never been a blurred line between work and personal life, which causes workers to experience dangerously high levels of anxiety and sadness and can ultimately end in job burnout in workplace syndromes. This is not a new occurrence.  

France was the first nation to attempt to resolve it by instituting national legislation regarding the right of disconnection.  

While Germany quickly adopted it and urged its businesses to include it into their policies and practices. Even pro-business New York City presented a bill to safeguard the workers of its enterprises.  

The most frequent conflicts between technology and ethics at work are listed below: 

1. Privacy 

The privacy of an individual is the topmost concern to any organization. There must be clear policies that address privacy-related issues such as data privacy, internet usage, and monitoring. Ethical workplace privacy requires acknowledging and respecting employees’ rights to use their work devices for personal use. 

Businesses can monitor how much time is spent on social media, how many websites are visited, and other information. It goes without saying that when an employee uses corporate equipment for personal purposes, ethical dilemmas and privacy concerns could occur. It is therefore necessary to distinguish between a computer used for business and a home computer.  

Additionally, businesses should be explicit about their policies surrounding the use of company equipment. But since we are all human, it is regrettably not always simple to distinguish between the two while spending at least eight hours a day using the same equipment.  

2. Employee Communications 

Numerous legal examples and complaints exist about employers’ monitoring of personal conversations on corporate property, but what if the employer also records internal employee communications? Do you consider this to be moral?  

But sometimes, despite employers’ best efforts to ensure that workers dedicate their time to work-related activities during working hours, human nature makes it extremely challenging to maintain constant focus on work-related tasks. Employees should therefore strike a balance. 

3. Work Hours 

Prior to the invention of the internet, an 8-hour workday or hybrid workforce was defined, and your time after work was mostly your own. Because you could only perform specific duties at your workplace, there was also a definition of a workplace.  

The advancement of technology has led to a blurring of the boundaries between a workday and a workplace. These days, anyone with a mobile phone can be reachable from anywhere and can work from any location with an internet connection.  

However, this does not mean that your company may force you to labor nonstop just because technology makes you reachable. This is unethical since every worker has a right to some downtime and relaxation. 

4. The Right to Disconnect 

Companies must provide several forms of support for employees who work remotely, in addition to enacting additional legislation. First, they need to ensure that the shift to digital working goes as smoothly as possible by offering appropriate training and digital technologies appropriate for older staff.  

Moreover, managers ought to get training in managing remote workers that emphasizes the development of human traits like empathy and teamwork. They should also be able to offer advice on how to draw boundaries between one’s personal and professional lives, if necessary.  

Besides, regular online social activities that support mental health and creativity and innovation can be planned. Business executives are required to translate these into human resources policy and uphold the online culture of their organizations. Finally, employees have the minimum responsibility of self-discipline and the duty to bring up any issues.

5. Personal Internet Use at Work

Many workers frequently check their social media accounts or shop online while they’re at work. To minimize unnecessary downtime, several businesses long ago prohibited access to external websites. The amount of time employees was working together was perceived as a massive financial hole. But as of late, the tendency has begun to shift.

According to a University of Melbourne study, employees who “browse for pleasure” during work have higher levels of concentration and are more productive than those who don’t.

According to a survey, up to 9% more productivity can be achieved by using the internet for pleasure, as 70% of employees who use it for work do so at some time. 

The results were subject to several significant limitations, though. Generally, anything in moderation. According to a researcher, Dr. Brent Coker, “Short, discrete breaks are essential for allowing the mind to relax”. This helps to sharpen focus again. Whereas extended or frequent browsing sessions could have the opposite impact. 

Final Thoughts 

The introduction of new technologies in the next years will bring about profound changes in the professional sector and society at large. There are high expectations that they will open new possibilities, resolve challenging issues, and simplify daily living.  

It is imperative that the present and upcoming generations of workers have a mindset that is adaptive, flexible, and self-learning to adequately prepare them for the future.

Lastly, everybody in the organization must bring to employers if any ethical issues persist in the workplace. Though it can sometimes be a difficult step to take, most of the time it is for your own good.

 

Frequently Asked Questions

What is the most common ethical issue with technology at work?

Employee privacy is the foremost concern. This includes how companies monitor internet usage, communications, and work devices, and the lack of clear boundaries between reasonable oversight and invasive surveillance.

What is the "right to disconnect" and is it a law?

The “right to disconnect” refers to an employee’s right to ignore work-related communications outside of working hours without penalty. While not a universal law, it is legislated in some countries like France. In other regions, it may be part of company policy or employment contracts to prevent burnout.

Can my employer legally monitor my personal internet use on a work device?

Yes, typically. When using company-owned equipment and networks, employers generally have the right to monitor activity. However, ethical and legal best practice requires them to have a clear, transparent policy communicated to all employees outlining what is monitored and why.

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Written By:

Fatima Noman

Fatima Noman is a dedicated content writer at Smart Workforce with over four years of experience crafting... Know more →