Technology in the workplace has numerous benefits and has undoubtedly altered the way we operate. But there are drawbacks as well. Some employers are immoral because they use too much technology and violate the fundamental human rights of their workers. Lawsuits pertaining to workplace ethics and privacy rights are common.
Technology misuse can endanger the business financially, legally, and ethically. Although computer ethics have existed since the 1940s, there are now significantly more factors to consider regarding responsible computing in current organizations.
While there are numerous benefits to this rapid workplace transformation, including increased productivity for companies and greater flexibility for workers, there are drawbacks as well.
In this blog, we’ll discuss some challenges faced due to the use of technology and computer ethics in the workplace.
Why Ethics in Workplace?
There has never been a blurred line between work and personal life, which causes workers to experience dangerously high levels of anxiety and sadness and can ultimately end in job burnout in workplace syndromes. This is not a new occurrence.
France was the first nation to attempt to resolve it by instituting national legislation regarding the right of disconnection.
While Germany quickly adopted it and urged its businesses to include it into their policies and practices. Even pro-business New York City presented a bill to safeguard the workers of its enterprises.
The most frequent conflicts between technology and ethics at work are listed below:
1. Privacy
The privacy of an individual is the topmost concern to any organization. There must be clear policies that address privacy-related issues such as data privacy, internet usage, and monitoring. Ethical workplace privacy requires acknowledging and respecting employees’ rights to use their work devices for personal use.
Businesses can monitor how much time is spent on social media, how many websites are visited, and other information. It goes without saying that when an employee uses corporate equipment for personal purposes, ethical dilemmas and privacy concerns could occur. It is therefore necessary to distinguish between a computer used for business and a home computer.
Additionally, businesses should be explicit about their policies surrounding the use of company equipment. But since we are all human, it is regrettably not always simple to distinguish between the two while spending at least eight hours a day using the same equipment.
2. Employee Communications
Numerous legal examples and complaints exist about employers’ monitoring of personal conversations on corporate property, but what if the employer also records internal employee communications? Do you consider this to be moral?
But sometimes, despite employers’ best efforts to ensure that workers dedicate their time to work-related activities during working hours, human nature makes it extremely challenging to maintain constant focus on work-related tasks. Employees should therefore strike a balance.
3. Work Hours
Prior to the invention of the internet, an 8-hour workday or hybrid workforce was defined, and your time after work was mostly your own. Because you could only perform specific duties at your workplace, there was also a definition of a workplace.
The advancement of technology has led to a blurring of the boundaries between a workday and a workplace. These days, anyone with a mobile phone can be reachable from anywhere and can work from any location with an internet connection.
However, this does not mean that your company may force you to labor nonstop just because technology makes you reachable. This is unethical since every worker has a right to some downtime and relaxation.
4. The Right to Disconnect
Companies must provide several forms of support for employees who work remotely, in addition to enacting additional legislation. First, they need to ensure that the shift to digital working goes as smoothly as possible by offering appropriate training and digital technologies appropriate for older staff.
Moreover, managers ought to get training in managing remote workers that emphasizes the development of human traits like empathy and teamwork. They should also be able to offer advice on how to draw boundaries between one’s personal and professional lives, if necessary.
Besides, regular online social activities that support mental health and creativity and innovation can be planned. Business executives are required to translate these into human resources policy and uphold the online culture of their organizations. Finally, employees have the minimum responsibility of self-discipline and the duty to bring up any issues.
5. Personal Internet Use at Work
Many workers frequently check their social media accounts or shop online while they’re at work. To minimize unnecessary downtime, several businesses long ago prohibited access to external websites. The amount of time employees was working together was perceived as a massive financial hole. But as of late, the tendency has begun to shift.
According to a University of Melbourne study, employees who “browse for pleasure” during work have higher levels of concentration and are more productive than those who don’t.
According to a survey, up to 9% more productivity can be achieved by using the internet for pleasure, as 70% of employees who use it for work do so at some time.
The results were subject to several significant limitations, though. Generally, anything in moderation. According to a researcher, Dr. Brent Coker, “Short, discrete breaks are essential for allowing the mind to relax”. This helps to sharpen focus again. Whereas extended or frequent browsing sessions could have the opposite impact.
Final Thoughts
The introduction of new technologies in the next years will bring about profound changes in the professional sector and society at large. There are high expectations that they will open new possibilities, resolve challenging issues, and simplify daily living.
It is imperative that the present and upcoming generations of workers have a mindset that is adaptive, flexible, and self-learning to adequately prepare them for the future.
Lastly, everybody in the organization must bring to employers if any ethical issues persist in the workplace. Though it can sometimes be a difficult step to take, most of the time it is for your own good.