Smart Workforce, the Best Technology Investment in 2022

Technology is critical to corporate growth in today’s highly competitive business environment. Every organization, irrespective of its size or sector, needs to invest in modern technologies to stay ahead of its competitors.

The SIA Approved Contractor Scheme (ACS) specifically focuses on technology investments to optimize service delivery. The ACS standard demand that companies must explore modern technological solutions to improve the quality of their services and ensure staff safety.

It is, therefore, essential for SIA-approved contractors to deploy the latest technologies and demonstrate their utilization through proper testing, analysis, and review. For this purpose, companies should follow good practices such as:

Pre-evaluation of technology to confirm it meets the organizational requirements

Track employees’ location and patrolling history

Verify staff’s onsite presence, time, and date within the prescribed radius

Maintain seamless communication with remote staff operating in high-risk environments

Share regular feedback for continuous improvement and client satisfaction

Why Technology Investment is an Important Consideration of SIA-ACS?

The Security Industry Authority (SIA) is committed to regulating the private security industry in the UK. The Approved Contractor Scheme (ACS) included a list of SIA-approved contractors that meet the specified quality standards.

Technology investments help security companies improve their performance and elevate their service quality according to the SIA standards. By investing in modern technologies and automated systems, businesses can improve their service delivery and ensure their staff safety while meeting client expectations.

For instance, GPS and mobile tracking technology can be used for patrolling management and performance evaluation for remote staff. Similarly, emergency buttons can be used to make sure workers operating in high-risk environments are safe and secure.

This way, SIA-approved contractors can meet the ever-changing demands of their customers and satisfy their broad consumer base through optimized service delivery.

Smart Workforce, the Best Workforce Management Software

Improvement in service delivery is impossible without optimizing the performance of in-house or remote staff. And when it comes to workforce management, Smart Workforce stands out in terms of user-friendliness, ease of access, and reliability.

Smart Workforce is a fully automated workforce management software developed by considering the staff management needs of modern businesses. This cloud-based solution enables managers to get real-time insights to make informed decisions and monitor their staff’s performance from a single dashboard.

Besides, employees can use the Smart Workforce mobile app to manage their shift requests, show their availability, respond to check calls, and scan checkpoints to track their patrolling history. The software also enables onsite staff to physically verify their onsite presence by uploading their picture and recording their clock in/clock out time in the system.

Given below are some unique features that make Smart Workforce one of the best workforce management solutions:

Automated Control Room Management

BS7858 Staff Vetting

Patrolling Management

Employee Scheduling & Reporting

Time & Attendance


By using Smart Workforce, SIA-approved contractors can improve their service delivery and ensure the safety and security of their staff. This all-inclusive WFM solution is available at an unbeatable price of just £2/user per month.

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