As an owner of a security company in the UK security industry, you understand the importance of managing your staff effectively. Hence, you need a WFM system to effectively monitor your security staff and meet your client’s requirements.

Cloud-based WFM tools are the best solutions when it comes to increasing staff productivity and efficiency. In recent years, there has been a paradigm shift towards WFM software, particularly in the UK security industry. However, with so many options on the market, how do you know which system is right for you?

In this article, we’ll introduce you to some of the key features of WFM software for the UK security industry to help you make the best decision.

So, let’s dive in!

What is WFM Software?

WFM software is a cloud-based solution that helps organizations manage their employees remotely. With these systems, security supervisors can track their employees’ hours and attendance and manage leave requests and shift bids. Modern WFM software is beneficial for the UK security industry because it allows security professionals to manage their staff.

WFM software makes it easy for supervisors to monitor security teams working in high-risk environments. Besides, they can get actionable insights in real-time to make informed decisions. This information can help project managers create more accurate shift bids and ensure that everyone is working their required hours.

Key Features of WFM Software

Here are some key benefits of WFM software that you must consider when making your decision:

Key feature of work force management software

1. Automated Scheduling

The first key feature of WFM software is its ability to automate scheduling processes. This can be hugely beneficial for security professionals as it optimizes shift patterns. Besides, automated scheduling also ensure that staff is always deployed in the most efficient way possible.

With the help of WFM software, security professionals can spend less time on repetitive tasks. They can focus more on the frontline where they are needed most. Moreover, automated scheduling also means that shift patterns can be adapted quickly and easily. Hence, you can better respond to changes in workload or demand. This ensures that your security team is always up to date with the latest schedule and able to meet the needs of your business.

2. Compliance with Regulations

To comply with ever-changing regulations, security professionals must have a robust WFM system in place. This software can help manage employee data and shift schedules, as well as keep track of employee hours working across multiple sites.

For instance, you can complete the BS7858 staff vetting process online and screen your security staff as per the BS7858 standard. Similarly, automated control room management and patrolling management features help you ensure the safety of lone workers operating remotely. This is essential for organizations that operate multiple security sites.

With WFM software in place, it is easy to see security officers’ GPS locations. This helps companies ensure that their staff members are not working more hours than they are legally allowed to and that they are not working in an unsafe area.

3. Real-Time Data Analysis

No matter what sector you work in, when it comes to the security industry, there’s one thing that all security providers have in common. That is the need to ensure staff productivity and keep costs in check. That’s why real-time data analysis is such a valuable feature of WFM software for UK security professionals.

Real-time data analysis helps you make informed decisions about how to allocate resources and adjust to meet ever-changing demands. With this powerful feature, you can monitor productivity levels in real-time, track key performance indicators (KPIs), and optimize staffing levels to maximize efficiency and reduce costs.

Similarly, this type of software can generate detailed reports that provide insights into how your team is performing so that you can take corrective action as needed. Moreover, you can also analyze data to forecast future demand, enabling you to accurately plan staffing levels and anticipate potential problems. This can help ensure that resources are allocated appropriately, and that staff is working at their peak performance levels.

4. Security and Communication

When it comes to providing secure and efficient communication for security professionals, WFM software is essential. This cloud-based fully automated software package caters to the needs of the UK security industry.

Modern WFM software has secure messaging tools that allow supervisors and staff to communicate in real time. This could include an integrated chat system, alerts and notifications, and automated check calls. Similarly, they also feature integration with third-party communication systems like email or SMS, for those times when more traditional methods are necessary.

Additionally, a GPS tracking system or panic button functionality is also available which allows staff to alert supervisors in case of an emergency. Finally, the software has robust reporting capabilities so supervisors can easily track hours worked and any incidents or situations that may arise while on the job.

5. Flexibility

Deskless teams frequently encounter obstacles in their pursuit of a healthy work-life balance. However, organizations can simply foster a culture of flexible working without suffering negative effects by utilizing workforce management software.

Thus, employees can take charge of their schedules by changing their availability, trading shifts, and seeing the most recent Rota using a self-service interface. Also, employees are informed via push alerts about newly available shifts, status updates, and shift reminders. Businesses get more productivity and employee engagement when they give their employees the freedom to self-roster.


Businesses operating in the UK security industry need cloud based WFM software to stay competitive. These cloud-based solutions can help you to keep track of your employees, schedule shifts, and ensure the safety and security of your security teams.

However, when it comes to choosing the right WFM software, consider your workforce size and the HR needs of your company. Similarly, make sure the software offers key features like automated scheduling & reporting, time clock, and absence & leave management. Modern tools also offer BS7858 staff vetting, automated control room management, and automated patrolling management.

Choosing the right WFM software will help you make your teams more productive and efficient. Eventually, it will improve your organizational performance and contribute to corporate growth and development.